Rules about being a good Tybee neighbor
Guidelines and policies for reservations, cancellations, check in/out, housekeeping, etc.
All guests must review and agree to all terms upon reservation.
Booking Policies and Rules
Online Bookings / After-Hours Reservations
Online bookings are not confirmed until you have spoken with or received an email confirmation from Lauren Davis with My Beach House Rentals.
Lauren will attempt to contact you within 24-48 hours to confirm or if necessary, rescind your online reservation request for any reason. Your reservation may be cancelled and all monies refunded if the dates are not available at any given property.
The balance of the rental fee is due at least 31 days prior to your arrival, at which time My Beach House Rentals will email the combination to the Key Box on your house along with directions, check-in and check-out times and our favorite restaurants
We accept PAYPAL, personal checks, traveler’s checks, money orders, cashiers’ checks, and VISA or MasterCard or Discover or AMERICAN EXPRESS.
Guest Services Fee
A non-refundable Guest Services Fee is included in the cleaning fee for all reservations. The non-refundable Guest Services Fee includes: 24-7 emergency assistance, guest mobile/smartphone application, free WIFI access, .
The Rental Agreement is a legally binding agreement between Guest, My Beach House Rentals and the Property Owner. Your reservation and signed Rental Agreement bind you to a specific property for a specific period of time. There should be no expectation of refunds or relocation because you are disappointed with the property you have rented or in the event that something associated with the property is not working to your satisfaction. Unlike a hotel, we cannot relocate you without specific authorization from the Property Owner. We will make every attempt to correct any problem that arises during your stay in a timely manner. There will be no refunds for mechanical failure of items such as air conditioner, TV, dishwasher, washer/dryer, or other luxury items.
My Beach House Rentals always recommends trip insurance.
House Policies and Rules
To guarantee our guests a clean house and to avoid delays, we ask that all guests abide by our Check-In Time of 4:00 pm EST and Check-Out Time of 11:00 am EST. We CANNOT guarantee early check-in or late check-out requests. $200 fee if guests arrive at property before 4pm or depart after 11am. Your Cleaning service needs plenty of time to clean.
Occupancy & Parking
Occupancy and # of cars is limited to the maximum # indicated on website page for each property and in confirmation email for each house. If violation of any policies including occupancy and # vehicles exceeds allowed numbers your credit card may be charged up to $500.00 and all rental fees will be forfeited and Lessees may be required to vacate property.
Damage & Non-Disturbance
Lessee shall not damage the premises during the lease term, including pipes, wires, glass, plumbing, fixtures and other equipment. Lessee will leave premises in clean condition upon departure i.e. dishes clean, trash removed, all furniture returned to its original location, excess sand swept up. All Dog droppings and Cig butts removed from yard if applicable. Pets must be crated during guest's absence.
Non-disturbance clause: Be a good neighbor. City of Tybee Ordinance: Quiet after 10pm.
Parties / Large Gatherings
No house parties are allowed in any of the rental units. We reserve the right to charge your credit card up to $500.00 and terminate occupancy without refund should this occur. Please no fireworks. Fireworks are illegal in the state of Georgia.
My goal is to provide you with a sparkling clean house. Please call me immediately upon your arrival if your house is not cleaned to your satisfaction. I will send the cleaning staff back right away or at your convenience. Please note I cannot provide a refund of any fees but will do everything within my power to make you happy. The "cleaning" fee covers credit card fees, handling fees, linen fees, supply fees and more.
General Policies and Rules
Guests agree to indemnify and save individual homeowners, My Beach House Rentals and its employees, free and harmless for any liabilities or any loss or damage whatsoever arising from, related to, or in any connection with the rental of the premises, including but not limited to, any claim or liability of personal injury or damage or loss of property which is incurred or sustained by a guest or of guests of guest. My Beach House Rentals is not responsible for items left behind but will make every effort to locate and return to you. There is a minimum $35.00 charge for returns plus postage.
Errors and Omissions
While our goal is total accuracy, My Beach House Rentals is not responsible for changes made or inputting errors. Taste, style, and quality vary. We make every effort to relay information via pictures, descriptions and relative pricing. Descriptions are subject to change without notice and rates subject to change until confirmed.
If there is an obvious online quote error or error in the calendar availability, website owner reserves the right to correct. Your online reservation request is considered a request and is not valid unless confirmed by email by Lauren, My Beach House Rentals. My Beach House Rentals may refuse to honor an online reservation for any reason.
From time to time a property you have reserved may become unavailable or un-rentable during the dates you have requested due to circumstances beyond My Beach House Rentals control. Should that occur, we will notify you as soon as possible and make every effort to find a suitable replacement property for you. If we are unable to find a property that is satisfactory to you, the reservation will be cancelled and all monies paid will be refunded to you. My Beach House Rentals is not responsible for repayment of transportation expenses if guest cannot find a suitable substitution for their dates.
My Beach House Rentals RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE: All rental properties are leased without regard to race, color, religion, sex, national origin, handicap or sexual orientation.
My Beach House Rentals holds a business license
with the City of Tybee Island - License 01115
GOOD NEIGHBOR POLICY - City of Tybee Island
Welcome to Tybee Island!
We are pleased you have chosen to spend your vacation on Tybee Island. Tybee is famous for the miles of sandy beaches along with its rich history that spans back to the late 1800s. There's so much to see and do that it would be impossible to do it all in one trip, so we invite you to come back again! In the meantime, be sure to make some time to sit back, relax and just do nothing at all. This is what the locals call "Tybee time", and it's part of the reason so many people flock to our little three-mile island ... to escape and enjoy a slower pace of life.
Like many of our visitors, you have decided to rent a residential home or condominium for your own special vacation getaway. That's great! This lodging option has become a popular choice for families since it provides more privacy and a sense of togetherness that comes from staying in a private residence. Perhaps the greatest benefit is the pleasure of “living like a local” in one of our unique residential neighborhoods or condominium communities. By choosing to stay in a short term vacation rental, you will be residing among the many permanent residents who have chosen to call Tybee Island "home."
Staying in a private home or condo allows visitors to experience a sense of community immersion, and much like any small community, the residents of Tybee Island value peaceful surroundings, and an environment that is quiet and safe.
What You Need to Know About Tybee’s Good Neighbor Program
This brochure is intended to highlight a few ways you can be a good neighbor during your stay on Tybee Island. City leaders along with the residents of Tybee ask for your cooperation to help keep Tybee Island an enjoyable place for everyone. Follow the golden rule and treat others the way you would want to be treated back at home. Staying at a short term rental means being a good neighbor and having consideration for those around you.
Please keep in mind that you may be cited or fined by the City, or even evicted by the homeowner or property manager, for creating a disturbance or for violating other provisions of the public nuisance ordinances. The surrounding neighbors have access to a 24-hour number to call should they need to file a complaint. Property managers and vacation rental homeowners are committed to keeping the peace.
What Noise? Enjoy Your Stay While Being a Good Neighbor
Vacation time with family and friends can be fun and exciting with plenty of conversations, laughter and music, and everyone on vacation wants to enjoy a good time away from their normal routines. It is important to balance the vacation fun with the neighbor’s own quiet enjoyment of their homes – many of them are not on vacation and are leading normal lives during your stay. Consider how you would want your neighbors to behave in your own neighborhood. Chances are your Tybee neighbors will expect the same of you while you are here. A little bit of consideration goes a long way. Keep in mind that loud music is not allowed outside of your home, so please don't bring the speakers outside or crank up the music. Quiet time is 10pm to 7am.
Please do not create noise or disturbances or engage in disorderly conduct. A call from the neighbors to the local property manager or the Police Department will bring either the manager or the police to your door. So, please keep the noise down. Our officers can issue you a citation if you violate the city's noise ordinance or any other local laws.
Occupancy - How Many is Too Many?
Each short-term rental has an occupancy limit that varies according to the size of the home and number of beds. Always check with the homeowner or property manager before bringing additional persons into the property and verify that you are not breaking any rules.
Compliance with these rules will assure that you and your neighbors will both enjoy your stay. We're glad you're here and want you to have a great time!
Parking – Where to park and what are the limits?
Many of Tybee’s homes were constructed before the widespread use of automobiles, and some properties do not have garages or large driveways. Each short term rental has a parking limit that varies according to the number of designated off-street parking spaces available. Guests are asked to only park in assigned spaces and to not park in City right-of- ways, or blocking neighboring driveways or streets. Cars blocking access can be towed. Legal street parking spaces are available on a pay-to-park first- come-first-serve basis and public parking rules are enforced 365 days per year.
Advice for those traveling with their pets
Visitors are reminded the City of Tybee Island has a leash law that requires all dogs be on leashes whenever they are outside and not in a fenced area. You are responsible for maintaining control of your dog to ensure the safety of others. Please be considerate and pick up your pet waste to dispose of properly. Never leave your pet unattended in a vehicle; it is illegal, your pet may be removed to Animal Control at 78 Van Horn, and you could face a citation. And, just like at home, a barking or whining dog disturbs the neighbors. Dogs are not allowed on any of Tybee’s beaches at any time.
Tybee Island Short Term Rental (STR) managers and homeowners are committed to welcoming our guests into the Tybee community while encouraging good neighbor behaviors in our neighborhoods.
We work with guests and neighbors to avert potential problems and to ensure that developing issues are resolved.
We ask that guests recognize our community’s dedication to maintaining a safe and peaceful family atmosphere for all residents and visitors of Tybee Island.
Tybee Island has implemented a Good Neighbor Program and STR owners and managers pledge to inform our guests about local laws, subdivision rules, and beach rules.
Compliance with these rules will assure that you and your neighbors will both enjoy your stay. We're glad you're here and want you to have a great time.
We welcome you to Tybee and hope you enjoy your vacation!
Guests are asked to abide by the following basic Rules and Guidelines:
- Please respect the neighborhood and your neighbor’s right to quiet enjoyment of their home. Loud Music and noise is prohibited. Quiet time: 10pm to 7am, please be a good neighbor!
- Overnight guests shall not exceed the property’s posted occupancy. Only Registered Guests shall occupy the Rental Property.
- All rental properties are designated for residential use consistent with the City of Tybee code. Prom groups, large groups, events, receptions or like-kind events are not allowed at STR properties.
- Cars parked on premises shall not exceed published parking capacity of property. Cars should display appropriate parking pass issued by the owner or manager and must be parked in the driveway or designated parking area of the rental property. Parking in neighboring yards or driveways of rental property is prohibited. Vehicles may not be driven or parked where not allowed.
- Posted street signage (speed limits, parking, etc.) will be obeyed.
- Motor homes, campers, and tents are prohibited and may not be parked or hooked up at STR property.
- Charcoal grilling on deck is prohibited; it is a fire hazard.
- Only registered pets are allowed in designated rental properties. Leash laws must be obeyed, and no pets are allowed on the beach (City fines range upwards of $280 per incident).
- Help keep Tybee clean! Garbage will be bagged securely and placed in the trash and recycling carts provided. The City has contracted weekly “side door” trash pickup so do not roll trash or recycling carts to the curb, but please be sure to take your trash out to the cart the night before your property’s designated trash/recycling pick up day.
- Most STR properties do not allow indoor smoking (Please refer to your Rental Agreement). No “butts on the beach” or anywhere else; cigarette butts shall be properly disposed of.
- Support the Turtle “Lights Out” Program. Turn your beachfront porch lights off by 9pm. (May-Nov)